Clovrix

This Privacy Policy describes how Clovrix Inc. (“Clovrix,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information in connection with our websites, customer portal, and virtual private server (“VPS”) hosting services offered to individual consumers (collectively, the “Services”).

By using the Services or otherwise providing personal information to us, you acknowledge the practices described in this policy. If you do not agree, please do not use the Services.

1. Who we are

The data controller for personal information processed through the Services is Clovrix Inc. For privacy-related requests, contact us through our contact page or the support email shown in your account or product communications.

2. Information we collect

We may collect the following categories of information, depending on how you use the Services:

Account and profile data: name, email address, username or account identifier, password or authentication credentials (stored using industry-standard hashing where applicable), organization name, and similar registration details.
Billing and payment data: billing address, payment method details, transaction history, and tax identifiers where required. Payment card processing may be handled by third-party payment processors; we typically receive limited card data from them.
Service and technical data: IP addresses, device and browser type, log data, API or portal activity, resource usage metrics, timestamps, and diagnostic information needed to operate, secure, and improve the Services.
Communications: content of emails, tickets, or chat messages you send to us, and metadata associated with those communications.
Customer content on VPS instances: You control what you store or process on your provisioned servers. We do not use this policy to claim broad rights over your workloads. We may nevertheless process technical or operational data generated by the hosting environment (for example, hypervisor or network logs) as needed to provide the Services, comply with law, and protect our infrastructure.

3. How we use information

We use personal information to:

create and administer accounts, authenticate users, and provide the Services;
process payments, invoicing, credits, and disputes;
monitor usage, capacity, abuse, and security incidents;
communicate about the Services, including transactional notices, support, and (where permitted) product updates;
comply with legal obligations, enforce our agreements, and defend our rights; and
analyze and improve the Services in aggregated or de-identified form where appropriate.

Where the GDPR or UK GDPR applies, we rely on appropriate legal bases such as performance of a contract, legitimate interests (for example, securing our network and preventing fraud, balanced against your rights), compliance with legal obligations, and consent where required.

4. How we share information

We may disclose personal information to:

Service providers and subprocessors that assist us with hosting, payments, email, analytics, customer support, security, and similar functions, subject to contractual confidentiality and security obligations;
Professional advisors (such as lawyers or accountants) where necessary;
Authorities or third parties when we believe disclosure is required by law, regulation, legal process, or to protect the rights, safety, or property of Clovrix, our customers, or others; and
Corporate transactions such as a merger, acquisition, or asset sale, where personal information may be transferred as part of the transaction subject to appropriate safeguards.

We do not sell your personal information as that term is defined under the California Consumer Privacy Act (CCPA).

5. International transfers

We may process and store personal information in the United States and other countries where we or our service providers operate. Where required, we implement appropriate safeguards (such as standard contractual clauses approved by relevant regulators) for transfers from the EEA, UK, or Switzerland.

6. Retention

We retain personal information for as long as needed to provide the Services, fulfill the purposes described in this policy, meet legal, tax, or accounting requirements, resolve disputes, and enforce our agreements. Retention periods may vary depending on the category of data and applicable law.

7. Security

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure. You are responsible for configuring and securing your VPS instances, credentials, and any data you process on our infrastructure.

8. Your rights and choices

Because we serve consumers directly, we aim to honor applicable privacy rights in the regions where our customers live. Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, to object to certain processing, to data portability, or to withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with a supervisory authority.

If you are a California resident, you may have additional rights under the CCPA/CPRA, including rights to know, delete, and correct certain personal information, and to opt out of “sale” or “sharing” for cross-context behavioral advertising where applicable. We do not knowingly sell personal information of minors under 16.

To exercise applicable rights, contact us using the information in Section 1. We may need to verify your request as permitted by law.

9. Children

The Services are not directed to children under 16 (or the age required by local law), and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate steps.

10. Third-party sites and services

The Services may contain links to third-party websites or integrate third-party tools. Their privacy practices are governed by their own policies, not this one.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version with an updated effective date and, where changes are material, provide additional notice as required by law (for example, via email or the portal).

Last updated: April 8, 2026